Privacy Policy

Effective Date: January 9, 2025 | Last Updated: January 9, 2025

1. Introduction

Ayana Proptech LLP ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at ayanaprop.tech or interact with our services related to Ayodhya Divine Studio Apartments. This policy complies with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India's Personal Data Protection laws.

2. Information We Collect

2.1 Personal Information

Contact Information: Name, phone number, email address, and country code
Communication Data: Messages sent through contact forms or WhatsApp
Interest Data: Property preferences and investment inquiries

2.2 Technical Information

Device Information: IP address, browser type, device type, and operating system
Usage Data: Pages visited, time spent on site, and interaction patterns
Analytics Data: Website performance and user behavior (via Google Analytics)

3. How We Use Your Information

Property Services: To provide information about Ayodhya studio apartments and investment opportunities
Communication: To respond to inquiries, provide customer support, and send relevant property updates
Marketing: To send promotional materials about our properties (with your consent)
Legal Compliance: To comply with legal obligations and protect our legitimate interests
Website Improvement: To analyze website usage and improve user experience

4. Data Storage and Security

4.1 Storage

Your personal data is stored securely in Google Sheets with restricted access. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically for 3 years from last contact, unless a longer retention period is required by law.

5. Third-Party Services

5.1 Services We Use

Google Sheets: For secure storage and management of lead data
Google Analytics: For website traffic analysis and performance monitoring
WhatsApp Business: For customer communication and support
Google Ads: For advertising and remarketing (if applicable)

5.2 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in our operations, subject to strict confidentiality agreements.

6. Your Rights

6.1 Under GDPR (EU Residents)

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

6.2 Under CCPA (California Residents)

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your website experience and analyze site usage:

Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics for traffic analysis
Marketing Cookies: For advertising and remarketing (if applicable)

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

9. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, data requests, or to exercise your rights, please contact us:

Email:

hello@ayanaprop.tech

Phone:

+91-9811181802

Address:

Ayana Proptech LLP
4th Floor, Commercial-2, Near Apex Trauma Center
Sector 16, Vrindavan Colony, Lucknow - 226029, UP, India

Data Protection Officer: For specific data protection queries, please email us with "Data Protection" in the subject line.